Families USA is a nonprofit, non-partisan organization dedicated to the achievement of high-quality, affordable health and long-term care for all Americans.  For Healthc Action Conference 2000, the staff at Families USA wanted to spend their time at the conference with their members and clients. Outsources handled the details and made sure that the event went off without a hitch. We facilitated communications between Families USA staff and the hotel. We provided the hotel with the information needed to guarantee that all elements of the conference ran smoothly. And we managed all meeting logistics, including the following:

• Handled food & beverage
• Procured and delivered awards
• Coordinated gifts and awards
• Performed financial reconciliation after conference
• Negotiated hotel contract
• Performed site inspections

Outsources’ excellent work gave Families USA staff the freedom to focus on their attendees and fully participate in the conference. Families USA was so pleased with our performance that they have asked us to continue to work with them.

“Outsources has made the work around our annual conference more manageable, and Ellen is a pleasure to work with. We especially value her knowledge of the hotel business and the way she gets things done smoothly, and we rely on her completely to manage the hotel end of our national meeting.”

Jeff Kirsch, Deputy Executive Director
Families USA - The Voice for Health Care Consumers

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